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Terms and Conditions That Govern Your m71 Account

These terms set out the rules that apply when you open an account and use any part of the m71 platform — including deposits via bKash, Nagad or Rocket, withdrawals, game access and support.

Covers all account activityApplies to bKash, Nagad, Rocket transactionsEligibility subject to local lawUpdated when rules changeContact us for any clarification
m71 Terms and Conditions That Govern Your m71 Account
HOW WE HANDLE ACCOUNTS

Account Security and How We Apply These Terms

Account Verification We verify your account details against the information you register with. Wallet transactions through bKash, Nagad or Rocket may trigger an identity check before a withdrawal is processed.
Data Retention We retain your account data for as long as your account is active and for the period required after closure. You may request a summary of what we hold by contacting support.
Term Updates When these terms change, we post the revised version here with the effective date. Continuing to use your account after that date means you accept the updated terms.
Requesting Changes If you believe a term has been applied incorrectly to your account — for example, a blocked withdrawal or a suspended session — contact us via live chat or email with your account reference.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard to ask any question about how a specific term applies to your deposit, withdrawal or account status.
Email Support Send a written question to our support address if you need a record of the response — useful when clarifying wallet verification or account closure terms.
Help Centre The Help Centre holds quick answers on payment terms, account rules and eligibility. Check there first; if the answer is not there, escalate to live chat.

Frequently Asked Questions About These Terms

Common questions about how these terms work, what they cover and what to do if something on your account does not match what you expected.

Yes. Every deposit and withdrawal — including those made through bKash, Nagad or Rocket — is governed by these terms, alongside any wallet-specific verification steps we apply.

We publish any update directly on this page with the date it takes effect. Using your account after that date counts as acceptance. We do not alter terms silently or retroactively.

Depending on the breach, we may limit, suspend or permanently close your account. Any pending transactions at the time of suspension are reviewed individually before a decision is made.

Access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is lawful where you are located before opening an account.

Contact support via live chat or email with your account reference and a clear description of the issue. We review disputes and respond in writing so you have a record of the outcome.

This page always holds the current version. We recommend bookmarking it. If the terms have changed since you last read them, the update date at the top of the page will reflect that.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.