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What You Need to Know Before You Play

Using m71 means accepting that access, account activity and all payment transactions — including bKash, Nagad and Rocket — are subject to the laws of your own region.

Eligibility varies by local lawbKash, Nagad, Rocket coveredAccount terms apply on registrationJurisdiction-dependent accessContact support for disputes

Explore the Lobby Read FAQ

Our Legal Position and Your Responsibilities

m71 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

m71 operates as an online platform and makes its lobby available to accounts in eligible regions. Access is not unconditional. It is your responsibility to check whether online gaming activity is permitted under the laws that apply to you personally — we do not make that

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determination on your behalf. Nothing on this site constitutes legal advice, and nothing we publish changes what your local law says about participation. Account registration implies that you have confirmed your own eligibility. We retain the right to suspend or close accounts where eligibility cannot be
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confirmed or where use conflicts with applicable law. Payments processed through bKash, Nagad and Rocket are subject to the terms of those respective services as well as our own deposit and withdrawal conditions. Any payment instruction you send through those wallets is treated as confirmation that
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the funds are yours and that the transaction is lawful in your region. Disputes related to transactions must be raised through our support channel first; we cannot intervene in a wallet provider's own processes. Our legal documents are updated periodically, and continued use of the platform
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after an update constitutes acceptance of the revised terms. If any section of our terms conflicts with a provision of local law, the local law takes precedence in that jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We take account security and data handling seriously because your wallet details — bKash numbers, Nagad accounts, Rocket credentials — pass through the platform every time you transact. Here is how we approach the four areas that matter most to you as an account holder.

Data Handling We collect only what is needed to run your account and process payments. Your bKash, Nagad or Rocket details are used solely for transactions you initiate and are not shared with third parties outside of payment processing.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time.

Account Security Accounts are protected by OTP verification at login. If you suspect unauthorised access, contact support immediately via live chat and we will freeze the account while we investigate.

Data Retention and Changes We retain account data for as long as your account is active and for a period after closure as required by our operating obligations. To request a data summary or deletion, submit the request through your account dashboard.

LEGAL CONTACT PATHS

Raise a Legal or Account Query

If you have a question about your account terms, a payment dispute involving bKash, Nagad or Rocket, or a concern about how your data is handled, our support team is the right starting point. We respond through the channels below and aim to acknowledge legal queries within one business day.

Live Chat The fastest path for account-level legal queries. Open the chat widget from any page while logged in and describe your concern clearly.

Email Support Send detailed queries — including wallet transaction references for bKash, Nagad or Rocket disputes — to our support address listed in your account dashboard.

Account Help Centre Your account dashboard contains a dedicated help section where you can submit formal requests related to data, terms or eligibility directly through the platform.

Common Questions About Legal Terms and Access

These are the questions we receive most often about eligibility, account terms, data rights and what happens when something goes wrong with a payment.

No. It is your responsibility to check local law in your region. We make the platform available to eligible accounts, but we cannot determine what your local law permits on your behalf.

We may suspend or close accounts that no longer meet eligibility conditions. Any confirmed balance held in a closed account will be reviewed for withdrawal through your registered bKash, Nagad or Rocket wallet.

Yes. Raise the dispute through live chat or email with your transaction reference. We will check our records and coordinate with the payment path, though we cannot override the wallet provider's own processes.

Submit a data request through the help section in your account dashboard. We aim to respond within a reasonable period and will provide a summary of the data associated with your account.

Account terms are governed by the jurisdiction under which we operate. Where a local law in Bangladesh conflicts with our terms, local law takes precedence for matters within that jurisdiction.

We update legal documents periodically. Continued use of m71 after an update is treated as acceptance of the revised terms. We recommend checking this page whenever you receive an update notification.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Need to Know Before You Play

Data, Cookies, Security and Your Account Rights

Raise a Legal or Account Query

Common Questions About Legal Terms and Access

01 Does m71 decide whether I am legally allowed to play?

02 What happens to my account if my region becomes ineligible?

03 Can I dispute a bKash or Nagad payment that did not reach my account?

04 How do I request a copy of the data m71 holds on my account?

05 What law governs my account and any disputes?

06 If the legal terms change, will I be notified?

Legal

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